Refund & Cancellation Policy
We believe in honest, fair, and transparent billing. Understand our 7-day money-back guarantee, refund workflows, and payout timelines.
1. 7-Day Money-Back Guarantee
At Korevante Studio, customer satisfaction is our top priority. We stand firmly behind the performance, speed, and accuracy of our 50+ integrated tools.
If you upgrade to any paid tier (Starter, Pro Creator, or Enterprise) and determine that our platform does not suit your operational needs, you are eligible for a 100% full refund within seven (7) calendar days of your initial billing transaction.
* Note: During the initial 7-day complimentary free trial, no charges are ever incurred. This refund policy applies directly to your first paid billing event.
2. Eligibility Criteria
To qualify for a prompt and seamless refund under our 7-day guarantee, your request must satisfy the following straightforward requirements:
- The refund request is submitted within 7 calendar days from the exact timestamp of your initial successful transaction.
- Your account has not engaged in excessive automated API harvesting or abnormal tool consumption exceeding standard fair-usage thresholds.
- Your account has not violated our Acceptable Use Policy (e.g., generating abusive, illegal, or prohibited content).
- The request is for your first-ever billing cycle (subsequent recurring monthly renewals are non-refundable).
3. Non-Refundable Scenarios
Refunds will not be issued under the following circumstances:
- Requests past 7 days: Claims submitted after the 7-day window from the billing date cannot be processed.
- Recurring Monthly Renewals: You are sent an automated email receipt upon each billing cycle. If you forget to cancel before a renewal, subsequent months are non-refundable; however, you can cancel immediately to prevent future charges.
- Policy Infractions: Accounts suspended or terminated due to malicious attacks, scraping, reverse engineering, or terms violations forfeit all refund rights.
- Partial Month Pro-rata: We do not issue partial refunds for unused days within an active monthly subscription cycle.
4. How to Submit a Refund Request
Initiating a refund takes less than two minutes. Follow these simple steps:
- Send an Email: Contact our billing team at billing@korevante.com or support@korevante.com.
- Include Order Credentials: Provide your registered account email address and your Razorpay Payment ID / Order ID (available in your email receipt or Dashboard > Billing).
- Brief Feedback (Optional): Let us know why the platform was not a good fit. Your feedback directly shapes our upcoming product roadmap.
5. Refund Processing Timelines
Once your refund is approved by Korevante Studio, the funds are instantly remitted back to Razorpay for processing to your original payment instrument:
UPI (GPay/PhonePe)
2 - 4 Hours
Direct bank deposit
NetBanking
2 - 3 Days
Standard NEFT/IMPS
Credit / Debit Cards
5 - 7 Days
Card issuing bank timeline
Depending on your issuing bank, the credit may appear on your statement as "Razorpay Software" or "Korevante Studio".
6. Cancelling Your Subscription Anytime
You are never locked into long-term contracts. You can cancel your subscription at any moment without contacting support:
- Navigate to Dashboard > Billing from your user workspace.
- Click the Manage Subscription or Cancel Plan option.
- Confirm cancellation. Your subscription will not renew, and no further charges will occur.
- You will continue to enjoy full access to your plan features until the end of your prepaid billing period.